At Prorganiq, we believe in outsourcing the best quality products only, and hence, we do not have flexible refund policies.
However, a refund request can be accepted only when
- The product is defective
- Or you haven’t opened the product yet and decide not to use it.
In either of the above cases, you must return the product within 7 days of purchase. Remember - ‘THE PRODUCT SHOULD BE UNOPENED.
The return shipment charges have to be borne by the customer and the product has to be returned within seven days of the purchase date. The refund shall be initiated within 48 hours of receiving the request and the payment would be credited within 5-7 working days via the same mode as used while making the Purchase.
We deliver your order within3-5 working days post-dispatch in A-1 and A-2 Metros (New Delhi, Mumbai, Kolkata, Bengaluru, Chennai, Pune, Ahmedabad and Hyderabad). For the rest of the cities, we deliver between 4-5 business days. Delivery by ground takes a little longer than air couriers. Ground-shipped orders are delivered to you between 5-7 business days post-dispatch. Deliveries to very remote locations such as North East may take up to 7 business days or longer, depending on the location's geographical constraints.